Owner FAQs
Answers to your frequently asked questions
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Am I required to make my property available to Section 8?
Whether you are required to accept Section 8 vouchers depends entirely on your local laws. Some states and municipalities mandate acceptance, while others leave it to the owner's discretion. We stay current on the regulations in our market and will help you understand exactly what applies to your property so you can make an informed decision with confidence. -
Are you licensed?
Yes. Fox Haven Property Management LLC is a fully licensed property management company. That licensure is not just a formality — it reflects our commitment to operating with accountability, professionalism, and full compliance with every applicable regulation. You can trust that your investment is in qualified hands. -
Can I reach you after hours?
Yes. We provide an emergency contact line for urgent property issues that cannot wait. For general questions and routine communication, our team is available during normal business hours and committed to responding promptly so you are never left without answers. -
Can you put the money directly into my account?
Absolutely. We offer direct deposit for all owner disbursements. Your rental income is transferred to you on a reliable, consistent schedule — no chasing checks, no guesswork. We believe getting paid should be the easiest part of owning a rental property. -
Do I get to see the lease or sign it?
Yes. As your property management partner, we handle lease execution on your behalf, but you have full visibility into the lease agreement. We use professionally prepared lease documents that are designed to protect your asset, and we are always available to walk you through the terms. -
Do you sell real estate too?
Our core focus is property management, and we bring our full attention to making your investment perform at its highest level. If you have questions about buying or selling real estate, we are happy to connect you with trusted local resources and help you think through your investment strategy. -
How and when do I get my checks?
Owner disbursements are processed on a consistent monthly schedule after rent is collected and any applicable expenses are reconciled. Funds are sent via direct deposit so the timing is predictable and the process is transparent. You will always know what came in, what went out, and why. -
How is rent collection handled?
We make rent collection straightforward for residents by offering multiple payment options, including online portals that allow 24/7 payment access. When payments are late, we follow a structured, lease-compliant process immediately — because protecting your cash flow is a core part of protecting your investment. -
How long of a lease do you sign?
Standard leases are typically structured as one-year terms, which balances stability for your property with flexibility as market conditions evolve. We assess each situation with your goals in mind and can discuss alternative lease structures when they make strategic sense for your investment. -
How much security deposit do you charge the tenant?
Security deposit amounts are set in accordance with local legal requirements and current market standards. We calibrate the deposit to appropriately protect your property while keeping your listing competitive. Every deposit is handled with full attention to compliance from day one. -
How soon can you start managing my property?
We move quickly. Once the property management agreement is signed and your property is ready to lease, we can begin onboarding immediately. Our team is built for high performance, and getting your property generating results as fast as possible is exactly the kind of challenge we take seriously. -
What type of properties do you manage?
We manage a range of residential property types, including single-family homes, multi-family units, and condominiums. Our approach is rooted in local market expertise, and we tailor our management strategy to fit the specific characteristics and goals of each property we take on. -
What type of reports do I get and how often?
You receive clear, detailed financial statements on a regular basis covering rent collection, expenses, and maintenance activity. We believe owners deserve full transparency into how their asset is performing — not just a number at the end of the month, but the context behind it. -
Who holds the tenant security deposit?
Security deposits are held in a dedicated trust account that is fully separate from our operating funds, as required by law. Handling client funds with integrity and strict legal compliance is not negotiable for us — it is one of the clearest expressions of the trust our owners place in us.

